WebbMy Oracle Support Welcome Search our Knowledge base and engage Communities to learn about products, services, and to find help resolving issues Login to My Oracle Support … Webb23 mars 2024 · The Sr. Professional Oracle Database Engineer works primarily on an independent basis within the guidelines given for delivery of technical work assignments. He/she must have great communication and collaboration skills and must be team oriented. He/she must be able to clearly provide detail on their progress on tasks and …
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Webb30 nov. 2015 · 1.sr分为4个等级,按紧急程度:一级>二级>三级>四级。 一级一般是要求24小时处理,也就是说, oracle 会连续的24小时帮你解决问题,但是也要求你能24小时的回复相应的要求,如果你很长时间没有回复,等级也会自动的降级。 一级虽然能24小时处理,但是也有不好的地方,就是这个sr在下班的时候,会转移到另一个工程师处,可能下 … http://www.dadbm.com/how-to-escalate-oracle-support-service-request-mos-sr/ book and covid jab
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Webb22 okt. 2013 · Raise/Lower the Severity of Service Requests. Oct 22, 2013 8:53AM edited Dec 3, 2013 3:41AM 5 comments Answered. Hello, Can anyone let me know how to raise … WebbA day in the life As a Sr. Customer Success Mgr, a typical day might include: • Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Vendor(s) in your weekly call. • Educating a new contact at your Vendor on how to better leverage Amazon tools and systems. WebbPerform the following steps to create a service request from My Oracle Support interface: Click Create Technical SR on the Service Requests tab. Enter the Problem Summary. … book and craft ideas